FlowWays OS, screen by screen

Customers book an open time on your booking page. The calendar shows the week for everyone on your team, or one person at a time.

Starts with

A customer books on your booking page, or you add a booking by hand.

Runs on its own

The time closes for everyone else, the confirmation goes out, and reminders follow before the visit.

You approve

Nothing per booking. You block time off, or move a booking, with two clicks.

You get

The whole week in one calendar, with no double-booked slots.

Every person who books or writes in gets one record: visits, bookings, the last visit and the next one, with buttons to call, text or email them.

Starts with

Someone books, buys or sends a message.

Runs on its own

Their record fills in from each booking and visit, and duplicates get flagged.

You approve

Notes and tags are yours to write, such as “prefers mornings”.

You get

Before a visit, you see who is coming and what they had last time.

Everyone who got in touch, on one board, with where they found you.

Starts with

A message from your site form, the website chat, the phone assistant or an ad.

Runs on its own

The lead lands in New, tagged with its source: Google Maps, search, a Facebook or Instagram ad, a referral.

You approve

Each move along the board: contacted, booked, showed, paid, or lost with a reason.

You get

Nobody who wrote in gets forgotten in an inbox.

How the business is doing, counted from your own bookings and leads. A short summary goes to your inbox every Monday morning.

Starts with

Every booking and every lead.

Runs on its own

Bookings per week, where customers found you, and your busiest days and hours get counted for you.

You approve

Nothing. The page only reads your own records.

You get

You see which channel brings bookings, and which one only brings clicks.

The messages a front desk would send, sent on time and in your business name.

Starts with

A booking, a finished visit, a no-show, or a customer gone quiet for 60 days.

Runs on its own

Confirmations, a reminder a day before and 2 hours before, a review request after the visit, and a “we miss you” note. Never between 9 PM and 8 AM, and at most once per person.

You approve

The words, each on/off switch, and every email in a follow-up series before it sends.

You get

Fewer no-shows and more reviews, without anyone at a desk.

Owner, manager and staff logins, each seeing what their role allows.

Starts with

You invite someone by email.

Runs on its own

Staff see their own schedule. Managers see only the areas you tick. New leads get shared out in turn, if you want.

You approve

Every role and every tick box.

You get

Your team logs in without seeing your numbers or each other’s customers.

Every tool the system talks to, on one screen, with one button each.

Starts with

You connect a tool: your calendar, payments, email, Instagram messages or texting.

Runs on its own

Each connection gets checked every hour. When one stops working, a red line at the top says which, and its button fixes it.

You approve

What gets connected. Payments go straight to your own accounts.

You get

No silent breakage. You see a problem before a customer does.

• Missed call text back: an unanswered call gets a text in your words.
• Instant estimates: a price range from your own price list, before anyone calls.
• Review requests: one ask per visit, with one reminder.
• Follow-ups and reminders, written once and sent on time.
• An ads report for Google Ads and Meta ads: which ad spend turned into a booking or a lead. It reads your ad figures and never changes, pauses or spends on an ad.
• A phone assistant on the plans with phone answering.