Agent setups: the routine work runs, you make the decisions

A set of steps a person used to do by hand, done in order by a system, with a stop wherever a decision belongs to you. You see the steps, and you hold the approval.

The proof below is our own. The first four run FlowWays itself. The phone assistant is one we set up for clients, and you try it on the demos page.

Finds businesses who fit the list we sell to, and ranks them before anyone writes a word.

Starts with

A list of who we want to reach: a trade, an area, a size.

Runs on its own

It finds businesses who fit, checks the contact details, notes one real reason to reach out, scores each one and adds it to our pipeline.

We approve

Every message, before it goes. It never contacts anyone by itself.

We get

A ranked list worth calling, instead of an afternoon of searching.

Drafts a week of posts in our own voice. Nothing posts until a person marks it approved.

Starts with

Once a week, the next week’s posts are due.

Runs on its own

The drafts get written and lined up on the calendar.

We approve

Every word, before anything goes out. The posting step sends only what was marked approved, and only once.

We get

Posts go out on schedule, and nothing goes out unseen.

Watches for new comments and tells us. It never replies on its own.

Starts with

Someone comments on one of our posts.

Runs on its own

An alert reaches us with the comment and a link to it.

We approve

The reply. A person writes it.

We get

No comment sits for days without an answer.

Runs FlowWays day to day and keeps the owner’s list short.

Starts with

Every day, plus an hourly check for anything time-sensitive.

Runs on its own

It reads our numbers, picks the next most useful job, does it, checks it worked, and writes down what changed.

We approve

Everything outward: an email to a client, a published post, money spent. Those wait on a person, every time.

We get

A short numbered list of decisions, instead of every task in the business.

Answers the calls nobody gets to, and says up front it’s automated.

Starts with

A call comes in while everyone is busy.

Runs on its own

It answers from the business’s own information, books into the same calendar as the website, takes a message, and puts urgent calls straight through.

You approve

The opening line and the information it answers from. It says only what you gave it.

You get

The caller gets an answer or a booked time, instead of voicemail.

• Incoming requests sorted. Each form, email or chat message gets read, sorted and sent to the right person, with the urgent ones on top.
• Replies drafted for approval. The routine answers get written for you. You read each one and press send.
• Reports written on a schedule. The weekly numbers someone copies into a spreadsheet arrive in your inbox instead.
• A short list for the owner. Everything else runs, and you see only the decisions.

Each setup starts with a free call and a written scope. Nothing new runs until you approve it.

For the customer side, a chat on your site, Instagram replies and a booking assistant, see AI for small business on Long Island.