Systems and AI, built around your business.
We find where your business loses time and build the fix, for companies of any size in any industry.
Built in New York. We work with you in person or remotely.
Systems for running the business
The tools your business runs on.
Each one works on its own or together. Most businesses already have some of the pieces. We connect what matters and build what’s missing.
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Websites
A professional home for your business, built to turn visitors into calls, bookings, questions or sales.
- About five pages, written with you
- Works on any phone
- Contact form to your email, tap-to-call, map and hours
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Online booking
Customers pick an open time and book themselves, day or night. Fewer calls to set up a time.
- Your services, staff and hours
- No double-bookings
- Deposits and cancellation rules if you want them
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Online store and payments
Take orders, deposits or full payments directly through your business.
- Money goes to your own payment account
- Order alerts to you or your kitchen
- Pickup, delivery or shipping
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Automatic reminders, texts and emails
Confirmations and reminders go out on their own, so fewer people forget.
- Your name and logo on every email
- Texts sent only to customers who ask for them
- Customers cancel or move with one link
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Website chat
Answers everyday questions from your own information and passes the rest to you.
- Says only what you have told it
- Takes a name and number when it has no answer
- Sends ready customers to your booking page
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Phone answering
When you miss the call, it answers, books the appointment or takes a message. A caller who hangs up gets a text back.
- Tells callers up front it’s automated
- Books into the same calendar as your site
- Puts urgent calls straight through to you
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Custom tools and reports
Dashboards, customer records, reports and forms for the work your team still handles by hand.
- Reports built and sent on a schedule
- Internal tools for your team: trackers, checklists, dashboards
- No more copying the same data between apps
AI for your business
Bring AI into your business in six stages.
A structured way to bring AI into a business, from the first assessment to the upkeep after launch. You decide after the assessment whether to go ahead with the build.
The six stages
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Plan
Set what you want AI to do for the business and find the jobs worth automating first.
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Evaluate
Check your data, the software you use and how ready your team is.
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Map
Design the setup for your business: which AI models to use and how your data reaches them.
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Deploy
Launch in small, tested steps before the whole team relies on it.
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Automate
Send what the AI produces straight into your daily work and decisions.
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Sustain
Track how often it gets things right and the time it saves, and retrain it when results slip.
The services, by stage
Plan and Evaluate
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Paid first step
AI readiness assessment
A close look at your business before any AI gets built. It ends with a written plan.
- How your work runs today, step by step
- Whether your data is ready to use
- A review of the software you already pay for
- The jobs where AI saves your team the most time
- A roadmap: what to build first, next and later
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Evaluate and Map
Data infrastructure and AI preparation
AI works only as well as the data you give it. We put yours in order first.
- Your records organized in one place
- Data moved between your systems automatically
- Duplicates, gaps and errors fixed
- Spreadsheets, paper forms and scattered files made usable
- Your existing business apps connected as data sources
Map
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AI strategy and architecture
The plan for how AI fits into your business, written down before the build starts.
- A written plan for putting AI to work in your business
- Which AI models fit the job, and why
- A design for how the pieces fit together
- How your data reaches the AI
- How it connects to the software you use now
- Help choosing tools and vendors
Deploy
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AI deployment and integration
We put the AI into daily use, connected to the software your team already works in.
- Set up for daily use by your team
- Connected to your existing software
- Linked to outside services through their APIs
- Tested with a small group before everyone uses it
- Results checked against real work before full launch
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Custom AI model development
AI set up for your industry and your own records. Most businesses need an existing model fed their data, and we start there.
- Models set up for your industry
- Trained or tuned on your own data
- Forecasts built from your past numbers
- Decision support built on your own records
- Tested before it goes live
Automate
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AI workflow automation
The jobs your team still does by hand, handled by AI and automation.
- Manual tasks done automatically
- Data pulled in from emails, forms and files
- Reports built and sent on their own
- AI suggests the next step and a person approves it
- Your systems passing data to each other
- A whole process automated from start to finish
Sustain
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Monthly plan
AI monitoring and optimization
Monthly upkeep, so the AI keeps doing its job after launch.
- Regular checks on how the AI performs
- Tracking how often it gets the answer right
- Retraining when results slip
- Workflows adjusted as your business changes
- A dashboard with the numbers you choose, such as hours saved and cost
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AI training and change management
Training for your team, so people use the new tools day to day.
- AI training for your staff
- Hands-on setup help for each new tool
- Training on the new way the work runs
- A plan to get the whole team using it
- Skills your team keeps after the project ends
How you’d start
Three steps, each agreed on its own.
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Plan and Evaluate
Assessment
A paid first step, sold on its own. We study how your business runs and hand you a written roadmap.
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Map, Deploy and Automate
The project
Scoped and quoted in writing from what the assessment found. You see progress on a private link while we build.
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Sustain
Monthly upkeep
Monitoring, retraining and team training on a monthly agreement, separate from the project.
Your account, your bill. The AI tools run on your own account with the provider, billed to you in your name. We set them up for you. We don’t resell AI usage or pay for it on your behalf.
Our work. Every project on our work page was built for a real client. The booking, chat and phone demos are on the demos page.
Se habla español
Every project is quoted
after a free call.
Pages, add-ons and AI work all change the scope, so we quote each project in writing after a free 20-minute call. Running costs such as hosting, text messages, phone minutes and AI usage are billed to you by those services, in your name, apart from our fee.